AFN’s Wall of Props

See what others are saying!

    Sean Smiley gave props to Sandra

    Since recently joining AFN out of Boca Fulfillment Center, Sandra has gone above and beyond to successfully satisfy not only the Loan Officer’s and their file backlog, but has demonstrated the ideal customer satisfaction rapport with our borrowers. So very happy to have Sandra on our TEAM. It is making the process so much smoother in our Division. Keep up the great work ,Sandra.

    – March 18, 2016

    Eric Espinoza gave props to Josh

    Just because.
    He’s always done what I’ve needed and fixing computer issues are SUPER IMPORTANT!
    And he’s always been nice while doing it.

    – March 17, 2016

    Kristen Steiner gave props to Nellie

    She was very friendly and called to ask questions for clarification on a file. Taking that extra time is much appreciated.

    – March 16, 2016

    Christian penner gave props to Mary

    For going above and beyond her job description.

    – March 14, 2016

    Kelvin Carter gave props to Madison

    I wanted to take a moment and tell Madison thank you for helping me get up and running. Along with her own work load, when I first started, she sat on the phone over 2 hours to help me go through some of the steps, and responsibilities of my new position. The whole time, she sounded as if she had a smile on her face while she did it. Thank you Madison, your assistance has helped paved a way for a successful transition here at AFN!

    – March 11, 2016

    Kelvin Carter gave props to April

    I just wanted to take a moment to tell April thank you for selflessly making her self available for my 101 questions, as I learn the AFN way. Her responses are always quick, and she will call to make sure there is clarity when training, or will do an onscreen demo, ultimately, it feels like she does whatever it takes to help others. I wanted to use this platform so all could know, your efforts don’t go unnoticed! Thank you!

    – March 11, 2016

    Kelvin Carter gave props to Teresa

    Being new at AFN, and on the other side of the country, Teresa, has been eager, and seemingly always available to help get me up to speed on the AFN way! I thought this would be a great opportunity to let her know she is appreciated!

    – March 11, 2016

    Barbara Weiss gave props to Laura

    Laura has been very patient and informative with the training she has provided me over the past few weeks. It is greatly appreciated and comforting to know I have some great support here.

    – March 11, 2016

    Chris Conlon gave props to Cynthia

    Cynthia is one of the best kept secrets at AFN. She always seems to end up with my Branch Relation Questions, and I never have to wait long. She is friendly, concise and follows up to make sure the needed resources were allocated and I am satisfied. Reporting, DU, Marketing, who to call, what to eat for lunch, anything, she always seems to have it covered. You can feel her smile through the phone and it makes her a joy to work with. If everyone at AFN matched her level of care and service, we could get those turn times under 30 days for sure!

    – March 11, 2016

    Jacque McGee gave props to Susan

    When we came in Monday March 7th, we had 12 approvals!! All from Susan McLaughlin and Gina Allen. I am very thankful to have Underwriters who will work extra sometimes and this made our month so much easier!!

    – March 11, 2016

    Venessa Zollman gave props to Chad

    Chad is so hard working and dedicated to his very challenging role to not just get everyone paid here at AFN, but get them paid right and he is always up for the challenge with a smile and a good joke! It is a great pleasure to work with him! He inspires me to work hard with a sense of humor! Not to mention his most challenging role is to be the only male working amongst a team of 7 females!!!!!!!

    – March 11, 2016

    D. Craig Walling, Jr. gave props to Diane

    Our processor was in training for a week only to come home to a flood destroyed region of Louisiana. She was without electricity for a couple of days & to date, still has no internet. Diane jumped in to assign our files to other processors & to work on those that were ready to be moved to closing. What a team player!

    – March 09, 2016

    Tori Zarp gave props to Evan

    Evan has done amazing since starting! He is very detail oriented and is always on top of everything! Thanks Evan! You da Bomb!

    – March 09, 2016

    Tori Zarp gave props to Jade

    Jade is phenomenal at her job. I always get a fast response, with a friendly attitude! You’re the best Jade!

    – March 08, 2016

    Susie Sensenbach gave props to John

    I want to give John props! He is always quick to respond to HR when we have questions. Not only does he jump right on issues or concerns, He always follows up with the “please”, and “thank you”! He is never too busy to help us! We really appreciate your assistance in HR John! Thanks!

    – March 03, 2016

    Corey Trujillo gave props to Kirstin

    I talked to my department about the Raving Fans book and concept and the use of the response “My Pleasure” instead of “no Problem” or “You’re welcome”. I noticed that Kirstin has adopted it and uses it consistently in her customer service responses. This is commendable and goes a long way to making our department better.

    – March 03, 2016

    Susie Sensenbach gave props to Kim

    Kim is always so helpful to our department. She drops whatever she is doing to assist us with photos, sizing of content for our systems, or just to lend a hand or a good idea. I Just want to thank her for always lending a hand! You are a great team member Kim! Thanks!

    – March 03, 2016

    Tori Zarp gave props to Christina

    Christina has done an amazing job jumping into her position. She is a pleasure to be around, she is always smiling and offers a friendly hello to everyone. Keep up the good work!

    – March 03, 2016

    Tori Zarp gave props to Chad

    Chad does an outstanding job at keeping his cool during times of high stress. He always has a smile on his face. He is prepared at any moment to quote a movie keeping the vibes light and fun all around him. Thank you Chad for all you do to keep us happy and paid.

    – March 03, 2016

    Scott McGinley gave props to Alicia

    Alicia is ALWAYS helpful. She is always willing to answer questions and goes out of her way to assist her co-workers. I appreciate her positive attitude and really enjoy working with her.

    – March 03, 2016

    Jeff Stuart gave props to Alicia

    Alicia is always so helpful. No matter what I need she is there for me with a smile. I know I can count on her.

    – March 03, 2016

    Gita Rouhizad gave props to jill

    Thank you for all your help! you are the BEST 🙂

    – March 03, 2016

    Madisyn Kite gave props to Barbara

    She comes in on Saturdays and puts in a lot of over time so that she can keep up with her work and stay on top of her loans. Barb is such a hard worker and shes kind to everyone around and I really think she deserves this

    – March 03, 2016

    BARBARA BOWLIN gave props to KRISTI


    – March 03, 2016

    Jane Kim gave props to Elizabeth

    Elizabeth has always been helpful as an underwriter in answering questions, but she has stepped up EVEN more these past couple months in providing the sales staff extra support! We appreciate your willingness to help and guide us the correct answers!

    – March 03, 2016

    Eric Winblad gave props to Diane

    Thank you for helping Luis and his team with their compliance conditions.

    – March 02, 2016

    Anthony Casillas gave props to Lisa

    Lisa is such an effective communicator and team player for Team AFN. She is always very responsive and such a pleasure to work with. There are great communicators and their are positive communicators and Lisa is both.

    Great job,

    Anthony Casillas

    – March 02, 2016

    Anthony Casillas gave props to Corey

    All I can say is Corey is so good at what she does for Team AFN. She and her team have supported the growth of the AFN Culture in so many ways and I’m so thankful that I am on the same team as Corey.

    Great job!!!

    Anthony Casillas

    – March 02, 2016

    Anthony Casillas gave props to Ashlee

    Ashlee is a top performer at Team AFN. She is so good at her job and always creates something special along the lines of my vision.

    She is the epitome of Team AFN.

    Great job and thank you.

    Tony Casillas

    – March 02, 2016

    John gave props to Connie

    Who is this women? She works all kinds of crazy hours and consistently funds our loans on time! I’m impressed how Connie consistently goes above and beyond. She checks in loans and provides conditions around the clock and nothing stops her from getting her work done. Connie is like the Terminator of Funders! She’s amazing and I appreciate her! Thank you, Connie!

    – March 02, 2016

    John Abril gave props to Bea

    Bea is amazing at handling our branch’s files. She’s cool, calm, collected, and deserves props! Every month seems crazy at certain points and not every loan goes down smoothly: She took care of business last month by finding answers when we needed them, communicating with me often, and made sure ALL my loans funded!

    – March 02, 2016

    Todd Ryan gave props to Joe

    I love working with Joe. He is always so helpful, prompt and is a great team player. Thank you Joe for all you do!

    – March 02, 2016

    Anthony Casillas gave props to Susie

    Susie always is completely positive and a pleasure to be on the same Team with. Team AFN is lucky to have someone like Susie.

    She is the epitome of Team AFN!!!

    Thank you and great job.

    Anthony Casillas

    – March 02, 2016

    Anthony A. Casillas gave props to Jon

    Jon is the Epitome of Team AFN. There is nothing that Jon won’t do to support success and teamwork throughout the Team AFN Culture.

    We are lucky to have Jon as a leader within the Team AFN Team.

    Great job.

    Anthony Casillas

    – March 02, 2016

    Anthony Casillas gave props to Yvette

    Yvette went above and beyond in creating a Master AFN Employee list that detailed time of service for the AFN Loyalty Pin program.

    Great Job,

    Anthony Casillas

    – March 02, 2016

    Yvette Hidalgo gave props to Tracie

    Thank you Tracie for all of your help! You’re the BEST!

    – Yvette

    – March 02, 2016

    Laura Morris gave props to Courtney

    Last Thursday, 2/25, there was an error on the final CD for one of my files that was going to close on Friday, 2/26, at 11:00 a.m. that needed to be corrected. The funder assigned to this file was too busy to talk to me and make the necessary correction. I reached out to Courtney for her assistance. Courtney, without any hesitation, looked at the file with me, agreed that there was indeed an error that needed to be corrected and then immediately took the steps necessary to make the correction. She also took the time to explain to me how and why one of the figures on page 3 of the CD was a rounded figure and not an exact figure as I had expected. Courtney ALWAYS is willing to help me and answer my questions no matter how busy she is. She is always patient and willing to lend assistance. She exemplifies what being a team player is all about and the importance of working with her colleagues for the good of the customers and for AFN. I hold her in my highest regard.

    – March 01, 2016

    Sean Smiley gave props to Marianella

    Marianella went out of her way in a very busy time to help educate a new branch manager here at AFN on the 203K loan process as she is an expert in this field. Teamwork!! Awesome job Marianella – Thanks-

    – March 01, 2016

    Kathren Rosales gave props to Susan

    Thank you Susan for reaching out and helping me with the Tyrol loan. You have no idea how you saved this file as well as AFN and my reputation with this high profile client. Thank you, mahalo nui loa!

    – February 29, 2016

    Kathren Rosales gave props to Caroline

    Caroline provides unbelievable support and excellent communication. Thank you, merci bocu, danke schon, domo aragato, Mahalo nui loa!

    – February 29, 2016

    Jonathan Gwin gave props to Andy

    Andy continues to take on more and more responsibility and continuing to add legal hearings to his plate to reduce our costs to our department. He’s doing a great job! Keep it up!

    – February 29, 2016

    Jonathan Gwin gave props to Paige

    Amidst how busy we are in the beginning of the year, Paige keeps up with everything and maintains excellent service levels! She smiles and everyone on the team is better with her around! Thank you!

    – February 29, 2016

    Andrea Moncayo gave props to Damu

    Thank you for being so Considerate.

    – February 29, 2016

    Todd Ryan gave props to James

    For kicking some serious butt this month!!! Way to go my man!!

    – February 29, 2016

    Hector Estrada gave props to Tiffany

    Tiffany has been working so hard with Tamara Mitchell in getting a high volume of loans in the door and out to funding. Her attention to detail and speed are so appreciated from everyone including the branches she processes for! Great job!

    – February 29, 2016

    Hector Estrada gave props to Hector

    These three ladies work so hard day in and day out until the job is done. Their team work is also strong and with such unity. They constantly make each other better daily. I think this is why they can reflect such success, speed and attention to detail. Thank you ladies.

    – February 29, 2016

    Carrie Turley gave props to Ashlee

    I feel that Ashlee always goes above and beyond for me when dealing with all my marketing requests. She is extremely helpful and is always so very pleasant. I have to say she a great person to work with.

    – February 29, 2016

    Madisyn Failing gave props to Alexis

    Alexis is one of the most thoughtful and hardworking people I know! She is always making sure everyone in the office is taken care of and will go above and beyond to do so! I am so thankful to work with her every day! We would be lost without her! xoxo

    – February 29, 2016

    Eric Espinoza gave props to Sheila

    Because I know that Sheila has the best interests of everyone involved at heart. She understands the clients concerns, the agents, the LO and the company, and she works hard to balance all of those needs while doing her job.

    – February 29, 2016

    Kim Bui gave props to Viola

    Thank you for being awesome and providing lunch for me today. You’re just too awesome for words, even if you’re not making us snacks. You’re awesome just the way you are! 🙂

    – February 29, 2016